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Privacy Policy

Our commitment to keeping your trust

Heat Direct handles all private information provided by you as confidential and in compliance with Australian Privacy Laws given to the company with upmost consideration.

What we collect

The information we require includes your Name, Business Name, ABN, Trade Licence Number, Address, Delivery Address, Telephone Number and appropriate E-mail Address.

Sharing your information

We may be required to pass on the information that you have provided such as your name, business name and address to providers who undertake our deliveries.

In special circumstances, your details may be passed on as part of that sale. We will not use your information for activities indirectly related to the services we provide without first receiving your permission.


If you would like to access your personal information, please be in contact via email at ,  via the Contact Us page or phone us on 1800 745 465. We take the greatest care to preserve your information securely in order to build your confidence in shopping with us online.